Support That Takes Responsibility

Our consulting team is staffed 100% with experts from the media publishing industry. They will speak your language, know how to be nimble, and take responsibility to address your problems. Any user can talk to somebody in three minutes or less with an in-app chat. Our team recommends industry best practices starting in the onboarding phase.

Proactive. Accountable. Expert.

“I've worked at other CRMs and other OMSs, and I feel like what separates Boostr is the people that we work with, and wow, they understand what our needs are.” - Jessica Boiardi, VP of Pricing & Planning at BuzzFeed, Inc.

Support in Under Three Minutes

Rather than simply logging a ticket, you can chat directly with a live person to explain and discuss your question in detail. Never get overwhelmed. Get help with the only in-app chat service for media publishers.

We Know Your System

Boostr keeps a profile of your system with notes on your products, unique configurations, integrations, and set-up so that support can start addressing opportunities right away without any additional context.

Media Industry Expertise

The customer success team is staffed 100% with experts from the media publishing industry who have sales strategy and ad operations expertise. They’ve done the same jobs as your team and understand any problem, roadblock, or frustration—and how to navigate through it.

Best People. Best Practices

The customer success team of experts works with many complex media publishers and recommends best practices based on our unique industry benchmarks and trends. There’s no need to hire expensive consultants, as our continued support and recommendations are part of the relationship.

New KPI Support

Your success should be judged by a new set of Boostr-enabled KPIs—including forecasting accuracy, faster media plans and optimizations, reduced billing cycles, the number of new automated workflows that give internal teams more time for strategic thinking, and more.

Boostr does what other ad management technologies can’t, providing a team of media industry experts that owns the onboarding process, support, and execution of best practices on behalf of your uniquely complex business.